3:30-4:45 p.m

14-C. Welcoming Residents to Your Board: What You Should Know

As consumer expectations evolve, many senior living residents want to play meaningful roles in governing their organizations. Residents can contribute valuable skills and perspectives to an organization’s board of directors, but their board membership raises serious questions about conflicts of interest, representation, and governance dynamics. How can boards effectively include residents while safeguarding the organization's long-term health? This session will explore the complexities of resident participation on governing boards. Presenters will discuss how to vet and nominate residents for board positions. They will also answer questions about whether resident board members should serve as officers or recuse themselves from decisions about budgets or rent increases. Join this session to gain thoughtful insights and strategies to help your board navigate these nuanced considerations.

• Jane Mack, President/CEO, Friends Services Alliance
• Glenn Fox, Exec VP and General Counsel, Acts Retirement-Life Communities, Inc.
• Jeremy Vickers, Chief Executive Officer, Medford Leas
• Hannah Dean, Board of Directors, Cascade Manor, Inc.