3:30-4:45 p.m

27-F. The CEO as Culture Champion: A Leadership Imperative

A strong organizational culture is never accidental. It is shaped, modeled, and reinforced by an organization’s leaders. That culture fuels an organization’s quality and accountability because it is grounded in deeply held values such as empathy, belonging, trust, and empowerment. This session will feature a panel of aging services leaders who have embraced their role as “culture champions.” These leaders will explain how they intentionally nurture their organizations' culture by strengthening relationships among team members, elevating their organization’s brand, and aligning all stakeholders around a shared mission. An organizational health expert will be on hand to unpack the unique dynamics of culture in nonprofit aging services organizations and share lessons from other sectors that have elevated culture as a strategic priority.

• Kelly Papa, CEO/President, Duncaster
• Christopher Smith, Founding Principal, ChangeSmith - an Organizational Health company
• Julie Thorson, President/CEO & Head Coach, Friendship Haven
• Nicole Gann, CEO/President, Juliette Fowler Communities - Senior Living
• Adam Berman, President & CEO, Legacy Lifecare