11:00 a.m. – 12:30 p.m.

The CEO-Board Chair Relationship: A Recipe for Success

A strong working relationship between an organization’s chief executive and the chair of its board of directors is critical to the success of senior living organizations. But that relationship can be complex. The missions of the CEO and board chair must align so the organization can move forward. However, there must also be a healthy tension between the two leaders to preserve the board’s independence. How do organizations go about creating this balance? Governance expert Jane Mack, CEOs, and board chairs will be on hand during this session to provide direction. They’ll explore the characteristics of a healthy and productive relationship between the board chair and the executive. You’ll take home model practices to help you and your board build that relationship.

3:45 – 5:15 p.m.

Embrace Change: Exploring New Approaches to Our Work

Professionals in the field of aging services have long anticipated the changing demographics of the older population and the evolving expectations of older consumers. Yet, many of us are still reluctant to embrace change and feel trapped in traditional models of services and supports. How can we expand our thinking and embrace new approaches, while also being mindful of our current operational challenges and financial limitations? This session will explore promising strategies to help you meet evolving consumer expectations. Presenters will help you consider ways you might address the many layers of diversity in your community and how new models could help you better serve residents of senior living communities and recipients of home-based services.

3:45 – 5:15 p.m.

Care Coordination Across the Continuum

Care coordination is the lynchpin of successful aging in the community and throughout the aging services continuum. This coordination benefits older adults and their caregivers, whether those older adults live in their lifelong home, an affordable or middle-market housing community, a life plan community, or with support from a Continuing Care at Home program. How can providers of aging services best design care coordination services for older adults in their various service lines? Join fellow leaders during this session to explore the nuances of care coordination throughout the continuum and to gain insights that will help you advance and expand care coordination in your organization.

1:45 – 3:15 p.m.

Policy Update: How States are Regulating Life Plan Communities

Regulatory oversight of life plan communities varies widely across the nation. Many states have adopted statutory language addressing such issues as financial reporting, reserve fund requirements, bankruptcy proceedings, consumer protections, and contract requirements for these communities. Twelve states still have no mechanism to regulate this complex and ever-evolving model. During this session, you’ll gain a high-level understanding of the regulatory language that state statutes share and the distinctive requirements that a few states enforce. Hear from executives at LeadingAge member organizations that are successfully operating life plan communities in a complex regulatory environment, and from leaders who are actively advocating to change their states’ regulatory language. You’ll leave this session with tools and resources to navigate regulatory issues facing your life plan community.

1:45 – 3:15 p.m.

Transforming the C-Suite to Reflect Evolving Priorities

The knowledge and expertise required of your senior team will continue to evolve in response to new opportunities and pressures. The traditional triad of chief executive officer (CEO), chief operating officer, and chief financial officer is giving way to a new model featuring additional executive positions and/or expertise focused on growth, strategy, innovation, technology, and culture. During this session, you’ll meet several CEOs who have intentionally broadened their senior leadership teams to include expertise and knowledge in new focus areas deemed critical to their organization’s strategic direction. Learn more about the specific functions these CEOs chose to elevate and the benefits they realized or are expectingu2014and consider how to ensure strategy and innovation stay at the top of your agenda.

3:45 – 5:15 p.m.

Embrace Change: Exploring New Approaches to Our Work

Professionals in the field of aging services have long anticipated the changing demographics of the older population and the evolving expectations of older consumers. Yet, many of us are still reluctant to embrace change and feel trapped in traditional models of services and supports. How can we expand our thinking and embrace new approaches, while also being mindful of our current operational challenges and financial limitations? This session will explore promising strategies to help you meet evolving consumer expectations. Presenters will help you consider ways you might address the many layers of diversity in your community and how new models could help you better serve residents of senior living communities and recipients of home-based services.

3:45 – 5:15 p.m.

Embrace Change: Exploring New Approaches to Our Work

Professionals in the field of aging services have long anticipated the changing demographics of the older population and the evolving expectations of older consumers. Yet, many of us are still reluctant to embrace change and feel trapped in traditional models of services and supports. How can we expand our thinking and embrace new approaches, while also being mindful of our current operational challenges and financial limitations? This session will explore promising strategies to help you meet evolving consumer expectations. Presenters will help you consider ways you might address the many layers of diversity in your community and how new models could help you better serve residents of senior living communities and recipients of home-based services.

1:45 – 3:15 p.m.

Emerging Trends in Life Plan Community Contract Language

As the life plan community model continues to evolve, many life plan community providers are redefining the continuum of care and services they offer residents. As a result, life plan communities are making the difficult decision to change, update, revise, or completely rewrite their Residence and Care Agreement contracts. This session will help you understand how life plan community contracts have evolved and how state statutes have shaped that evolution. Let experienced attorneys educate you about the emerging trends in contract language revision. You’ll learn how organizations like yours navigate the process of revising contract language after making hard choices that reshaped care and services. You’ll be better prepared to decide whether and how to change your community’s contract language.

11:00 a.m. – 12:30 p.m.

The CEO-Board Chair Relationship: A Recipe for Success

A strong working relationship between an organization’s chief executive and the chair of its board of directors is critical to the success of senior living organizations. But that relationship can be complex. The missions of the CEO and board chair must align so the organization can move forward. However, there must also be a healthy tension between the two leaders to preserve the board’s independence. How do organizations go about creating this balance? Governance expert Jane Mack, CEOs, and board chairs will be on hand during this session to provide direction. They’ll explore the characteristics of a healthy and productive relationship between the board chair and the executive. You’ll take home model practices to help you and your board build that relationship.

1:45 – 3:15 p.m.

Transforming the C-Suite to Reflect Evolving Priorities

The knowledge and expertise required of your senior team will continue to evolve in response to new opportunities and pressures. The traditional triad of chief executive officer (CEO), chief operating officer, and chief financial officer is giving way to a new model featuring additional executive positions and/or expertise focused on growth, strategy, innovation, technology, and culture. During this session, you’ll meet several CEOs who have intentionally broadened their senior leadership teams to include expertise and knowledge in new focus areas deemed critical to their organization’s strategic direction. Learn more about the specific functions these CEOs chose to elevate and the benefits they realized or are expectingu2014and consider how to ensure strategy and innovation stay at the top of your agenda.

1:45 – 3:15 p.m.

Mobilizing Innovation to Improve the Lives of People Living with Cognitive Change

The Centre for Aging + Brain Health Innovation (CABHI) is a unique collaboration of health care, science, industry, nonprofit, and government partners working to improve quality of life for the world’s aging population. Based in Toronto, the center helps global innovators gain access to key user groups so they can test, develop, validate, and accelerate the adoption of accessible solutions to address issues facing older adults living with cognitive change. During this session, CABHI leaders will describe their innovative work and explain the importance of seeking input from those with lived experience. They’ll also help you consider how your organization might develop the skills, capacity, and readiness required to identify, introduce, implement, and sustain innovations that enhance the quality of long-term services and supports.

11:00 a.m. – 12:30 p.m.

The CEO-Board Chair Relationship: A Recipe for Success

A strong working relationship between an organization’s chief executive and the chair of its board of directors is critical to the success of senior living organizations. But that relationship can be complex. The missions of the CEO and board chair must align so the organization can move forward. However, there must also be a healthy tension between the two leaders to preserve the board’s independence. How do organizations go about creating this balance? Governance expert Jane Mack, CEOs, and board chairs will be on hand during this session to provide direction. They’ll explore the characteristics of a healthy and productive relationship between the board chair and the executive. You’ll take home model practices to help you and your board build that relationship.