3:45 – 5:15 p.m.

Care Coordination Across the Continuum

Care coordination is the lynchpin of successful aging in the community and throughout the aging services continuum. This coordination benefits older adults and their caregivers, whether those older adults live in their lifelong home, an affordable or middle-market housing community, a life plan community, or with support from a Continuing Care at Home program. How can providers of aging services best design care coordination services for older adults in their various service lines? Join fellow leaders during this session to explore the nuances of care coordination throughout the continuum and to gain insights that will help you advance and expand care coordination in your organization.

11:00 a.m. – 12:30 p.m.

Who Benefits from the Rural Aging Action Network?

Older adults living in rural communities often have low incomes and limited access to healthcare, transportation, and other vital services. As a result, many have trouble maintaining their health and independence. This session will focus on the Rural Aging Action Network, a coalition led by Lutheran Services in America, which works with local organizations in four states to connect rural older adults with sustainable community-based services and supports. Join researchers from the LeadingAge LTSS Center @UMass Boston and the director of aging initiatives at Lutheran Services in America for a close-up look at the older adults served by the network, the essential services they receive, and the benefits they enjoy. Discover what is possible when providers of aging services invest in rural older adults.

3:45 – 5:15 p.m.

Policy Update: Workforce Priorities

Join us for this wide-ranging overview of the current landscape of workforce policy in the second session of the 118th Congress. Workforce experts will share their perspectives on the current administration’s workforce priorities and promising legislation moving through Congress. Come prepared to discover what you can do to influence and shape workforce policy through advocacy on Capitol Hill and in your district. We’ll discuss the proposed skilled nursing staffing mandate, immigration, education policies that support the direct care workforce, and nursing scope-of-practice in residential care and home and community-based services. You’ll walk away feeling prepared for Lobby Day and ready to tell congressional leaders about your organization’s need for comprehensive workforce reform.

3:45 – 5:15 p.m.

Aligning a DEI Commitment with Faith-Based Values

There is no one-size-fits-all plan to guide aging services organizations as they strive to implement a culture of diversity, equity, and inclusion (DEI) among team members, residents, and clients. Such work isn’t easy for any organization. However, faith-based organizations may find it particularly challenging to undertake a DEI journey when their religious beliefs and values appear to conflict with specific DEI goals, such as the inclusion of LTBTQ team members and residents. During this session, religious leaders from LeadingAge member organizations will describe how they foster communities of inclusion and belonging while remaining true to their religious heritage. They’ll share their challenges and successes along the path to diversity, equity, and inclusion.

11:00 a.m. – 12:30 p.m.

Managing Rising Expectations in a Changing World

The world is changing, and the expectations of current and prospective consumers are changing along with it. How should organizational leaders and board members respond? This session will show you how your organization can collaborate with residents to meet their expectations while respectfully managing those expectations. Hear how executives at LeadingAge member organizations use communication, transparency, and resident education to engage in honest and open dialogue about what residents want from their organizations and what they can realistically provide. You’ll get tips to help you ensure that your conversations with residents don’t take on an u201cus-versus-themu201d tone. Don’t miss this opportunity to learn how to encourage residents to take a vested interest in the success of your organization and community.

11:00 a.m. – 12:30 p.m.

Managing Rising Expectations in a Changing World

The world is changing, and the expectations of current and prospective consumers are changing along with it. How should organizational leaders and board members respond? This session will show you how your organization can collaborate with residents to meet their expectations while respectfully managing those expectations. Hear how executives at LeadingAge member organizations use communication, transparency, and resident education to engage in honest and open dialogue about what residents want from their organizations and what they can realistically provide. You’ll get tips to help you ensure that your conversations with residents don’t take on an u201cus-versus-themu201d tone. Don’t miss this opportunity to learn how to encourage residents to take a vested interest in the success of your organization and community.

11:00 a.m. – 12:30 p.m.

Who Benefits from the Rural Aging Action Network?

Older adults living in rural communities often have low incomes and limited access to healthcare, transportation, and other vital services. As a result, many have trouble maintaining their health and independence. This session will focus on the Rural Aging Action Network, a coalition led by Lutheran Services in America, which works with local organizations in four states to connect rural older adults with sustainable community-based services and supports. Join researchers from the LeadingAge LTSS Center @UMass Boston and the director of aging initiatives at Lutheran Services in America for a close-up look at the older adults served by the network, the essential services they receive, and the benefits they enjoy. Discover what is possible when providers of aging services invest in rural older adults.

1:45 – 3:15 p.m.

The Overlooked Dimensions of Leadership

You bring many technical skills to your role as an organizational executive, but these skills won’t necessarily make you an exceptional leader. Leadership prowess is also directly related to your mental habits and ways of thinking, inner flexibility, ability to respond to complex situations, and overall presence. We can’t ignore these capabilities. They draw colleagues to us, sustain our teams and organizations, and help us maintain our energy. Three seasoned executive coaches representing diverse fields will use this session to help leaders at all levels explore commonly overlooked dimensions of leadership, including the ability to have meaningful conversations and lead with questions rather than answers. Don’t miss this opportunity to gain insights and inspiration that will help you transform your leadership and your life.

1:45 – 3:15 p.m.

Emerging Trends in Life Plan Community Contract Language

As the life plan community model continues to evolve, many life plan community providers are redefining the continuum of care and services they offer residents. As a result, life plan communities are making the difficult decision to change, update, revise, or completely rewrite their Residence and Care Agreement contracts. This session will help you understand how life plan community contracts have evolved and how state statutes have shaped that evolution. Let experienced attorneys educate you about the emerging trends in contract language revision. You’ll learn how organizations like yours navigate the process of revising contract language after making hard choices that reshaped care and services. You’ll be better prepared to decide whether and how to change your community’s contract language.

11:00 a.m. – 12:30 p.m.

Who Benefits from the Rural Aging Action Network?

Older adults living in rural communities often have low incomes and limited access to healthcare, transportation, and other vital services. As a result, many have trouble maintaining their health and independence. This session will focus on the Rural Aging Action Network, a coalition led by Lutheran Services in America, which works with local organizations in four states to connect rural older adults with sustainable community-based services and supports. Join researchers from the LeadingAge LTSS Center @UMass Boston and the director of aging initiatives at Lutheran Services in America for a close-up look at the older adults served by the network, the essential services they receive, and the benefits they enjoy. Discover what is possible when providers of aging services invest in rural older adults.