11:00 a.m. – 12:15 p.m.

Strategic Pathways: The Evolution of the LPC Model

The life plan community model has been undergoing significant transitions as providers pursue a variety of strategies to ensure vibrant futures for their organizations and the individuals they serve. Some providers are rebalancing service lines or adjusting the size of communities. Others are working to align consumer preferences with their organization’s mission, history, market dynamics, reimbursement rates, and projected utilization trends. This session will feature an in-depth and informed discussion with a diverse panel of providers who have chosen various paths to success. Panelists will help you understand the internal and external dynamics affecting your organizationu2018s journey and provide a clear vision of the options that could help secure its future.

1:45 – 3:00 p.m.

Unlock the Power of Data Analytics

Imagine using data analytics to anticipate your organization’s staffing needs, deploy staff efficiently, or pinpoint burnout risks and solutions. Consider the advantages of employing predictive analytics to identify residents with health risks so you can use proactive interventions to improve outcomes and lower costs. Fortunately, these technological advances aren’t a distant dream. This session will demonstrate that they are rapidly becoming a strategic necessity for providers facing mounting workforce and care-related challenges. Presenters will help you understand how your organization can harness its data to stay competitive and responsive to the needs of older adults. Join this session to discover how data analytics can help you tackle critical issues in care delivery, optimize resource allocation, and meet emerging operational demands.

11:00 a.m. – 12:15 p.m.

Double Duty: Advancing Policy Goals through Media Engagement

The media can be a powerful force in shaping the opinions of the various audiences that providers of aging services seek to influence. Most providers focus their media-relations efforts on reaching consumers and potential employees. Yet, successful outreach to a third audienceu2014elected officialsu2014can yield numerous benefits for providers and the individuals they serve. This session will help you leverage public relations tactics to garner press coverage of policy issues, promote potential solutions, and attract the attention of policymakers who can implement those solutions. This type of media outreach requires a special touch, so you’ll want to take notes as session presenters reveal their strategies for making media activities serve u201ddouble dutyu201d by elevating your brand while advancing your policy goals.

1:45 – 3:00 p.m.

Unlocking Doors to Become a Dementia-Inclusive Community

Sherbrooke Community Centre in Saskatchewan, Canada, is committed to fostering a residential environment that enables each resident to live a full and abundant life. Ten years ago, the organization’s commitment to culture change prompted Sherbrooke’s leaders to question its practice of segregating people living with dementia in locked memory care neighborhoods and houses. It then began unlocking several memory care areas and integrating their residents into the community’s life. Join Sherbrooke CEO Kim Schmidt as she discusses the leadership decisions that led Sherbrooke to transform its approach to supporting people living with dementia and the progress it is making. Schmidt will explore the philosophical underpinnings, practical steps, and challenges involved in creating environments where individuals of diverse cognitive abilities live together.

11:00 a.m. – 12:15 p.m.

How Mentorship Supports Professional Growth and Development

Mentorship plays a critical role in fostering professional growth and advancing careers. During this session, Nzinga Shaw, a seasoned C-suite executive with extensive mentoring expertise, will share her insights about the value of mentorship, the roles and responsibilities of mentors and mentees, and the most effective techniques for establishing meaningful and effective mentor-mentee relationships. Attendees will also learn about a mentorship workshop series that offers resources, education, and tools to help mentors and mentees develop successful relationships. Participants in the workshop series will be on hand to share their experiences and describe how the mentorship series impacted their professional development.

3:30 – 4:45 p.m.

Make Sure Your Next Project Resonates with Consumers

Nonprofit providers often face criticism for lagging behind their for-profit counterparts in developing new residential offerings. Fortunately, there is much to celebrate in our sector, considering recent and notable market-rate communities that nonprofit providers have brought to the market. These communities have resonated with consumers and achieved impressive occupancy rates. This session will showcase a diverse group of providers whose new offerings have captivated older consumers in their respective markets. Discover the unique programs and features of these campuses and the common elements they share. You’ll return home more confident about advancing projects under development or in your pipeline, whether designed to introduce new, repositioned, or expanded campuses to your market.

11:00 a.m. – 12:15 p.m.

The Role of Virtual Reality in Aging Services

Virtual reality (VR) technologies create a computer-generated environment that immerses headset-wearing users in their simulated surroundings. Since the 1950s, VR has powered experimental theater productions, flight simulators, and video games. Now, it’s making an impact in senior living communities. Residents use VR to enjoy virtual travel, social connections, and engaging activities. VR training sessions help frontline caregivers develop empathy, enhance their caregiving skills, and boost their confidence. Even rehabilitation departments recognize that VR-powered therapy sessions can help older adults maintain mobility and independence. This session will take you on a tour of all the possibilities VR holds for your organization. Don’t miss this opportunity to explore VR’s ability to create more interactive, supportive, and person-centered experiences for residents and team members while elevating care to a new level.

3:30 – 4:45 p.m.

How is AI Transforming Aging Services?

Artificial Intelligence (AI) is poised to transform the aging services sector, leading to significant advancements in care delivery, operations, and resident engagement. This session will explore AI tools and systems that use advanced algorithms to analyze data, identify patterns, and provide actionable insights. Presenters will explain predictive analytics, which can anticipate resident health needs and enable proactive measures; automated task management, which can streamline workflows; and conversational AI, which can reduce loneliness among residents and improve their quality of life. You’ll also get a peek at future trends, including advanced safety monitoring technologies and systems that respond dynamically to changes as they happen. Don’t miss this opportunity to discover how strategic AI implementation can empower your organization to address emerging challenges and elevate the standard of care.

1:45 – 3:00 p.m.

Best Practices and Pitfalls of CEO Transitions

No matter how carefully an organization plans for a CEO transition, the process of changing leaders often brings with it an unsettling sense of urgency and uncertainty. During this session, an executive search consultant will help ensure your next CEO transition runs smoothly. Learn about recent trends in CEO continuity planning and effective onboarding strategies. Gain insights to help you address awkward situations that may arise during the CEO search, including when a valued internal candidate is not selected for the executive position or the board becomes overly involved in the management of the organization. Recently appointed CEOs and board members will be on hand to discuss best practices and pitfalls of CEO transitions.

1:45 – 3:00 p.m.

Can Registered Apprenticeships Bolster the CNA Workforce?

Registered apprenticeship programs can now access federal or state funding and resources to help healthcare providers recruit and retain a qualified workforce. Yet, nursing homes and other aging services organizations have struggled to get in on the action. This could change, thanks to the federally funded Geriatrics Workforce Enhancement Program (GWEP), which is helping providers establish new registered apprenticeships for direct care professionals nationwide. This session will describe how registered apprenticeships work and the national standards and best practices that could help them grow. A GWEP participant will discuss their organization’s plans to develop a registered apprenticeship for certified nursing assistants (CNA). Explore how registered apprenticeships have become a national model, their track record in nursing homes, and the challenges and opportunities they pose to providers of aging services.

1:45 – 3:00 p.m.

Retain Staff by Building a Culture of Engagement

Ensuring that employees feel engaged and connected to their workplace’s culture is critical to retaining team members for the long term. Yet, retention remains a significant challenge for many organizations in the aging services sector. This session will provide the guidance you need to create a workplace environment where staff are more likely to stay, contribute, and thrive because they feel valued, heard, and supported. Engage with leaders from LeadingAge member communities as they share proven strategies and best practices for improving workplace culture and fostering employee engagement. Take home actionable insights and ideas for cultivating a more supportive work environment and engaging your staff more effectively.

1:45 – 3:00 p.m.

Unlock the Power of Data Analytics

Imagine using data analytics to anticipate your organization’s staffing needs, deploy staff efficiently, or pinpoint burnout risks and solutions. Consider the advantages of employing predictive analytics to identify residents with health risks so you can use proactive interventions to improve outcomes and lower costs. Fortunately, these technological advances aren’t a distant dream. This session will demonstrate that they are rapidly becoming a strategic necessity for providers facing mounting workforce and care-related challenges. Presenters will help you understand how your organization can harness its data to stay competitive and responsive to the needs of older adults. Join this session to discover how data analytics can help you tackle critical issues in care delivery, optimize resource allocation, and meet emerging operational demands.